Average Monthly Payments

1. We add together usage charges for your last 12 months (or the number of months available)
2. The total is divided by 12 (or the number of months available) to get your average use per month
3. On your anniversary month, we look at the difference of what you paid and what you used, and add 1/12 of your deferred balance (or subtract if it's a credit) to the average payment amount for the next 12 months
4. Your monthly amount is then recalculated each month based on your usage for the last 12 months

Your deferred balance is the difference between your Average Monthly Payment (the amount you pay) and the actual amount of electricity you use.

This balance allows your payment to remain in-between your highest and lowest usage months. If you use more electricity one month, the extra cost is added to the deferred balance. If you use less, the deferred balance is credited for the difference. The monthly billing amount changes are normal and help keep the fluctuation smaller than if you were not on the program.

Note: This balance will be due on your final bill if you move out of our service territory or on your next bill if you unenroll or miss two consecutive bill due dates. If you move to an address inside our service territory, the program and the balance travel with you.

Your AMP plan will renew each year on the anniversary date of when you enrolled as long as your account remains active and the account balance is current.