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Analyze My Bill

Have Questions About Your Bill?

Does your bill seem higher than normal? Let's take a closer look.

This Quarter's Residential Rate Snapshot

How Your Energy Rate Changed this Quarter—and Why

Indiana | Michigan

A quarterly update of the average electricity rate and what's driving charges.

Avg. Variable Rate ()

per kWh

Quarter-to-Quarter Change

What charges make up a bill?

Key drivers this quarter

Amounts reflect a 1000 kWh residential bill. When costs go down, customers can see it here.

View Individual Line Items

Why Might My Bill Be Higher This Month?

Your bill can change based on how much energy you use, the time of year, and monthly rate changes. We'll help you investigate.

Step 1: Get your bill

If you have a paper copy, grab it. Or, you can view or download your bill online (requires login).

Does something look off?

Compare your kWh usage to last month or the same time last year:
Is it at least 10% higher?

No, my usage isn't higher.

Your bill could have gone up due to a change in one of the rates on your bill. Learn more about the different charges on your bill.

For a deeper dive, consider scheduling a virtual session with one of our customer service team members to walk through your bill and discuss possible solutions.

Yes, my usage is 10+% higher. Here are some possible causes and solutions.

Pregunta Possible cause Cómo podemos ayudar
Were there more days in your billing cycle? Having a few extra days in your billing cycle could lead to a higher bill. This should even itself out as other months have shorter cycles.
Was the temperature hotter or colder than normal? This can cause your HVAC to not only run more, but to also rely on its extra power sources to heat or cool in extreme temperatures. Vea nuestra ElectricIdeas site for seasonal savings, tips and programs.
Were there any changes to your household like an additional appliance, new devices added, guests staying at the house, working from home? This could cause your usage to increase beyond what you normally use. Vea nuestra ElectricIdeas site for tips and more information on how this may impact your bill.
Review the usage on your account. Is your usage still high even when you weren't home? This is likely due to something still running that you didn't anticipate. In rare circumstances there could be an issue with your meter. Use our online bill comparison tool to get a breakdown of how you used energy last month. Call 1-800-311-4634 to schedule a meter test to verify the safety and functionality of your device.
Are there unusual spikes in daily or hourly usage? There could be something malfunctioning in your house such as your heat pump, a clogged air filter or a device not turning off properly.

Monitor your home's usage. If something looks off, please consider scheduling a virtual session with a member of our customer services team to walk through your bill.

Still have questions?

Schedule a virtual session with one of our customers service reps for a personalized bill review.

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